WARRANTY CONDITIONS
WARRANTY CONDITIONS
Peace of mind for a lifetime

Our products are designed to deliver many years of high performance. Occasionally, things go wrong. The warranties explain what we’re prepared to do for you should anything happen, what you need to do to allow us to honour that commitment, and the circumstances that might invalidate our promise. 

QUESTIONS OR COMPLAINTS

Subject*
Frame numberBicycle / Frame. You can find the frame number on the bottom of the frame. The frame number usually starts with VN and should contain 9 characters in total. If you do not enter a valid frame number, we are unable to deal with your bicycle/frame complaint.
Dealer's name
Dealer's city
Date of purchase*
Your information
Preamble*
Full name*
Address 1*
Address 2
Zip code*
City*
State
Country*
Telephone number*Providing us with a telephone number and the times you can be contacted will allow us to assist you faster.
Complaint*
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Nothing looks, Rides, Lasts like a Van Nicholas