VAN NICHOLAS SERVICE
VAN NICHOLAS SERVICE
The extra mile

We want the purchase of a Van Nicholas bicycle, component or accessory to be a positive experience and work hard to ensure that is the case. Both our products and our services must meet the needs of our customers – and hopefully exceed them.

HOW WE OPERATE

Our services explained

Our general policy, warranty, payment and shipping information is comprehensively explained in these pages, but if you have specific questions about anything we do, please do contact us

DEALER LOCATOR
DEALER LOCATOR

We have teamed up with a select group of distributors who care as much about Titanium as we do. Visit our Titanium Partners to see our bikes in the real world and make a purchase at the same price as on our website.

POLICIES
POLICIES

We want you to be happy with your Van Nicholas and we’ll do whatever we can, within reason, to make that happen. Our policies outline just how far we’ll go to keep a smile on your face.

WARRANTIES
WARRANTIES

Our products are designed to deliver many years of high performance. Occasionally, things go wrong. Our warranties explain what we’re prepared to do for you should the worst happen.

PAYMENT
PAYMENT

We’re happy to accept most current forms of payment. All prices are quoted in Euros. All purchases are made in Euros. The exchange rate for any international order will be determined by the credit card company or by your bank.

SHIPPING
SHIPPING

We deliver directly to you, our valued customer, anywhere in the world. We insure our bicycles and products during delivery, so your satisfaction will be guaranteed.

CONTACT
CONTACT

When you buy a bike from us, you become part of the Van Nicholas family. If you need advice or assistance, an answer to a Titanium-related question, we have a dedicated team on hand to steer you in the right direction.

Nothing looks, Rides, Lasts like a Van Nicholas