Van Nicholas Privacy Policy


VanNicholas.com  collects client information to enhance your experience on our website.

General Browsing

VanNicholas.com gathers navigational information about where visitors go on our Web site and information about the technical efficiencies of our web site and services (i.e. time to connect to our web site, time to download pages). This information allows us to see which areas of VanNicholas.com are most visited and helps us better understand our customers' experience at VanNicholas.com. This helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).

Collection, Use And Disclosure Of Personal Information

We collect information from you that you provide to us at this site when you establish or update an account, enter a contest, participate in a survey, shop online, request a catalogue, create or send a wish list or gift reminder. Categories of information collected include name, address, e-mail address, recipient's e-mail address, telephone number and messages or reminders you create. This information is used to enable VanNicholas.com to deliver products that you have ordered, to fulfil requests that you have created, to contact you or the recipient(s) in the event of order or delivery difficulties, for verification, to respond to your inquiries and to deliver services and information about our products or web site to you, including adding you to our print catalogue mailing list.

We use third parties to help us provide services to you including such things as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering e-mails, and administering drawings or contests, and to provide aggregate, comparative information on the performance of our site to us and a select group.

If you are added to our print catalogue mailing list, your name and mailing address, sometimes categorized by purchasing information, may be made available to companies whose products you may find of interest. If you prefer to not have your name and mailing address that is included in our print catalogue mailing list provided to third parties, please click here. If you make a purchase through VanNicholas.com , the information you provide (for example, name, address) will be added to a database.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.

Use Of Cookies

VanNicholas.com uses a browser feature known as a cookie, which is placed on your computer. Cookies allow VanNicholas.com to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are stored on your computer's hard drive and are used by VanNicholas.com to help track your clicks and pass information as you go through the pages within Van Nicholas Web site and provide a more personalized experience. In addition, VanNicholas.com uses cookies to help keep track of how many items you put into your shopping basket and to tell us whether you have previously visited VanNicholas.com.

In addition, we carefully select third party advertising companies and allow them to collect non-personally identifiable information by placing cookies when you choose to visit and when you visit VanNicholas.com . These selected companies may use information (not including your name, address, credit card information, e-mail address, or telephone number) about your choice to visit and your visits to our site and other Web sites to provide advertisements about Van Nicholas's products and services on this and other web sites. These selected companies also provide this information to us which we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes.

Updating Personal Information

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into Your Account.

Links

For your convenience, our Web site may contain links to other sites. Van Nicholas is not responsible for the privacy practices or the content of such Web sites.

Van Nicholas Newsletters

Van Nicholas E-Mail Newsletters allow you to receive exclusive information about special offers, media events, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Van Nicholas E-Mail, please follow the removal instructions located at the bottom of each message. Asking to be removed from Van Nicholas E-Mail will not prevent you from receiving e-mail communications relating to any online order you place at VanNicholas.com , requests to participate in surveys about our products or other operational e-mail communications.

Applicability Of Privacy Statement

This privacy policy statement applies only to the information collected online at VanNicholas.com.

Questions/Changes In Policy:

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. Should there be a material change in the categories of information collected at VanNicholas.com or a material change in how we use information collected at VanNicholas.com (whether a deletion or addition), for a thirty day period after the change we will note deletions with a strike-out and additions in italic type. Further, for this same period we will note [Revised] at the end of the revised sentence or sentences and update the effective date at the bottom of the Privacy Policy. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about VanNicholas.com .